Please expect a response regarding your booking request within 24 hours. Booking confirmations are subject to availability and suitability.
IMPORTANT: Mates Matter Counselling is not a crisis counselling service. If you need urgent support please contact 13 11 14 for help 24/7
We have flexible timing available for sessions, please let us know what availability or preference you have. We will then call or email you to offer some options that fit with our booking availability. We will try to meet your preferences as best as possible.
At Mates Matter Counselling, I believe therapy works best when it aligns with your personal style. If you’d like, you can complete the attached Cooper–Norcross Inventory of Preferences (C‑NIP) and email it to me. It asks about your preferences in how counselling is delivered — for example, whether you value more structure, exploration, or direct input.
You’re welcome to skip any parts that don’t feel relevant. We can review your responses together or simply use them to guide how I tailor your sessions.
